How to Unblock Your Moniepoint Account

Moniepoint pos

Step on how to Unblock Moniepoint Account

Moniepoint agents often experience this type of problem when they try to login into their Moniepoint dashboard or enter the wrong transaction pin 3 times on either their Moniepoint terminal or portal.

Kindly follow processes accordingly

Ensure you are entering the correct username

and follow the procedure below:

To reset your password, Kindly visit https://frontoffice-ui.mab.console.teamapt.com/ and follow the steps below

  1. Click on “forgot password”.
  2. Input your username( A reset link gets sent to the email address linked to the username provided)
  3. Fetch the reset link sent to your mailbox and click on the link provided in the mail.
  4. Create a new password( Essentials: Capital letter, A Number and The password needs to be 6 characters long)
  5. Upon successful completion. Please make use of your existing username and new password to log in to the web platform.

3 Comments on “How to Unblock Your Moniepoint Account”

  1. I have been trying to unlock my app yet it’s still replies , that the action is valid for active users,i don’t understand,…i have been active for more than a month now so what should I do now to unlock my app account help please

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